Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ceshalyn Rust

Ceshalyn Rust

September 5, 2025

5  out of  5
rating by Ceshalyn Rust
"I highly recommend Nicole to anyone looking for an attentive and caring insurance agent!"
Profile photo of Monica Cook

Monica Cook

September 5, 2025

5  out of  5
rating by Monica Cook
"Nicole is always willing to help others. Thank you for all that you do!"
Profile photo of jason hoffman

jason hoffman

September 4, 2025

1  out of  5
rating by jason hoffman
"I needed to insure a house I was preparing to buy. I was given a quote and offered a further discount if I switch over to them for car insurance. I was warned about the underwriters but assured that I would have time to complete any work that the underwriters demanded. I was told 6 months. I was told today that's not the case, instead I have a month to complete the required repairs or they would drop my home insurance. I asked why it was only a month not 6 months and was told it's different for everyone. Some people get a year, some people get weeks. But no explanation for why the difference in time frames. And, they of course asked if I had that 6 month timeline I was given in writing, which they know I don't have. It's just what I was told. Some repairs are pretty straight forward. Paint the roof. Ok. Just have to assume it's the whole roof since you get no other descriptive details. Other repairs are not so clear. One was branches touching the house and debris. No explanation of what trees are a problem or what debris. Others were cracked or boarded up windows, but again no pictures or anything telling you what windows need fixed. The tiniest Crack in any window needs repaired, or they won't insure me? Seems silly. And again a month to find and fix it all. But don't worry they have contractors they have worked with that can certainly help. Local contractors that the insurance company refers to fix the problems the insurance company requires you to fix. Convenient. But I was assured the insurance company gains nothing by referring these contractors. It's all just to help me. Help me complete the repairs the insurance company decides I need to fix. Regardless I don't do business with companies that lie to me. I was told I would have time to complete repairs. I was told 6 months. One month isnt sufficient time. I highly doubt i could get a contractor in here to do all the repairs they require in a month anyway. Which they know. Imo they dont want to insure the house. So they give a short time frame they know you cant meet so they dont have to insure you. After speaking with them, they are aware the timeline could be weeks, with no explanation on why one person gets a year and the next a few weeks, but they don't tell you it could be weeks. They could simply write into the contract the roof for example won't be covered fully until the repairs are made, but they gain nothing by doing that so... instead they threaten to drop you. Do what you will with this information. Personally I'm dropping them. House insurance and car insurance. Personally I'd think twice about using a company that lies to its potential clients and then asks if they have it in writing. That gives the impression they've been through this more than once."
Profile photo of Melissa Snively

Melissa Snively

September 4, 2025

5  out of  5
rating by Melissa Snively
"Nicole is very helpful and knowledgeable about Life insurance. Highly recommend visiting with her to discuss a plan to protect the ones you love. Thank you, Nicole!"
Profile photo of Scott Watkins

Scott Watkins

September 4, 2025

5  out of  5
rating by Scott Watkins
"Awesome agent and extremely helpful!"
Profile photo of Brandi Mark

Brandi Mark

September 4, 2025

5  out of  5
rating by Brandi Mark
"Extremely responsive and very friendly! Great interaction with this agent."
Profile photo of Chris Cohen

Chris Cohen

September 4, 2025

5  out of  5
rating by Chris Cohen
"Very helpful person and office. I'd recommend them for sure!"
Profile photo of Saad Janjua

Saad Janjua

September 4, 2025

5  out of  5
rating by Saad Janjua
"Absolutely amazing service !!!!!! Best in town."
Profile photo of Eddie Flynt

Eddie Flynt

September 3, 2025

5  out of  5
rating by Eddie Flynt
"Nicole and her team always deliver amazing service!"
Profile photo of Tyla Laughlin

Tyla Laughlin

September 3, 2025

5  out of  5
rating by Tyla Laughlin
"Great team and excellent customer service! Highly recommend!"
Profile photo of Heather Eberlin

Heather Eberlin

September 3, 2025

5  out of  5
rating by Heather Eberlin
"Nicole is quick and efficient!"
Profile photo of Ivan Cosme

Ivan Cosme

September 3, 2025

5  out of  5
rating by Ivan Cosme
"Thank you for your quick response and willingness to help. Awesome office."
Profile photo of Brenda Smith

Brenda Smith

September 3, 2025

5  out of  5
rating by Brenda Smith
"Helpful and informative agent!!"
Profile photo of Katherine Ball

Katherine Ball

September 3, 2025

5  out of  5
rating by Katherine Ball
"Nicole and staff are amazing at their personalized service. They are proactive and highly detailed to ensure I'm properly covered"
Profile photo of BT Barbour

BT Barbour

September 3, 2025

5  out of  5
rating by BT Barbour
"Nicole and her team are fantastic to work with! Very professional and responsive. I am also a State Farm agent, but in another state. As I can't write business out of state, I refer my customers who are moving to other parts of the country to agents in their new home state. Nicole is my go-to agent for auto and home insurance referrals in Ohio. Look no further than the Miller team, you won't be disappointed!"
Profile photo of Jeri McKinley

Jeri McKinley

September 3, 2025

5  out of  5
rating by Jeri McKinley
"This agent and team are amazing! Very professional and responsive! Highly recommend for all your insurance needs!"
Profile photo of Keith Wright

Keith Wright

September 3, 2025

5  out of  5
rating by Keith Wright
"Nicole and her entire staff are exceptional. I am actually not a customer, but a fellow agent and I write this review as a peer who has reached out their office for ideas and resources and never have they hesitated to assist!"
Profile photo of Jon R

Jon R

September 3, 2025

5  out of  5
rating by Jon R
"Thank you to Nicole and her team for taking the time to review our policies and making sure we are properly protected!"
Profile photo of Gwen Brooks

Gwen Brooks

September 3, 2025

5  out of  5
rating by Gwen Brooks
"Nicole and the team are amazing and go above and beyond to help anyone who needs it. They are thorough, kind, competent and incredibly helpful! Highly Recommend!"
Profile photo of Kyler McLaughlin

Kyler McLaughlin

September 3, 2025

5  out of  5
rating by Kyler McLaughlin
"Nicole and her team are the best! They're willingness to help, insurance knowledge, and communication are second to none. Highly recommend!"
Profile photo of Holly Thomason

Holly Thomason

September 3, 2025

5  out of  5
rating by Holly Thomason
"Nicole and her team are very responsive in helping with my needs!"
Profile photo of Monica Munoz

Monica Munoz

September 3, 2025

5  out of  5
rating by Monica Munoz
"Nicole provides excellent customer service and is very knowledgeable. Highly recommend her for all your insurance needs."
Profile photo of Indy Youtube.Premium

Indy Youtube.Premium

September 3, 2025

5  out of  5
rating by Indy Youtube.Premium
"SUPER AWESOME TEAM, ALWAYS RESPONSIVE - They are always very patient with my questions about discounts, bundles etc. Their solutions for life insurance, business insurance, home and auto are amazing - and state of the art smartphone APP!!! Very happy with their services!!!!"
Profile photo of Daisy Olvera

Daisy Olvera

September 3, 2025

5  out of  5
rating by Daisy Olvera
"Helpful Agent!"
Profile photo of Kristen Martin

Kristen Martin

September 3, 2025

5  out of  5
rating by Kristen Martin
"Great agent! Engaged and super helpful."